J. Lorber Plumbing Supply: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter friendly, knowledgeable staff who go above and beyond to assist you. I’ve experienced this firsthand – they’re truly dedicated to helping customers find solutions, even staying open late in a pinch. Specific staff members like Bob, Glen, and Jonathan are frequently praised.
- Extensive Inventory: This place is a treasure trove for plumbing parts, especially those hard-to-find items. You’ll find a far greater selection than big box stores, including specialized parts for hydronic and steam systems. I successfully located an “online only” item here after striking out elsewhere.
- Competitive Pricing: Prices are comparable to, or even better than, large chain stores like Orange Box and Blue Box. I found a furnace igniter for $30, significantly less than other online quotes ranging from $60-$200.
- Expert Advice: The staff offers invaluable advice and recommendations. They possess deep plumbing expertise and are happy to share their knowledge, helping you find the right parts and even providing helpful installation tips.
- Convenient Location: The store provides a welcome break during work, offering a convenient place to grab necessary supplies.
Why You Might Consider Alternatives
- Limited Information on Specific Departments: While the inventory is extensive, the reviews don’t detail specific departments or product categories beyond plumbing supplies and steam/hydronic parts. If you need something outside this scope, it may be wise to check other stores first.