Chagrin Hardware & Supply Company: A Shopper’s Guide
Why You Should Visit
- Unique and Unusual Finds: You’ll discover far more than just hardware. The store is packed with unusual treasures, trinkets, and antiques, making browsing a fun adventure in itself. I even found high-quality lamp oil there – something not easily found elsewhere.
- Exceptional Customer Service: The staff (Rick and Jack are mentioned by name) are incredibly helpful, knowledgeable, and friendly. They go above and beyond, offering assistance with projects, wrapping fragile items carefully, and even providing dog bones to customers’ pets. Their expertise extends to older homes, offering insights into restoration and repair.
- Comprehensive Stock: This isn’t your average hardware store. While you can find standard hardware supplies (nails, screws, wood, gas pipes, window screens), the selection extends to vintage cabinets, seasonal decorations, and a superb paint department. I even saw local products.
- Sharpening Services: They offer knife and axe sharpening services. Axe sharpening is incredibly quick (next day turnaround); knife sharpening takes a little longer (Wednesday to Wednesday).
- Nostalgic Experience: Stepping into Chagrin Hardware is like stepping back in time. It’s a charming, family-owned store with a rich history that adds to the overall experience. The store itself is a landmark in Chagrin Falls, having been there for nearly a century.
- Fair Prices: Reviewers consistently describe the store as “well-priced,” suggesting value for money.
- Halloween Exhibit: There’s a seasonal Halloween exhibit, worth checking out if you’re visiting at the right time of year.
Why You Might Consider Alternatives
- Limited Stock of Some Items: While the selection is vast and unique, it might not have *everything*. You might need to supplement your shopping at other stores (like Lowe’s or similar) for certain items.
- Small Town Focus: While the small-town charm is a plus for many, if you are seeking the huge selection and impersonal service of a large chain hardware store, then this location may not meet your expectations.
