Barton’s: A Shopper’s Guide

Why You Should Visit

• Excellent Customer Service: Staff are consistently described as helpful, courteous, knowledgeable, and responsive. One shopper highlighted a sales associate, Susan, who provided exceptional service, offering budget-saving suggestions and ensuring complete customer satisfaction. Another mentioned the store manager’s proactive resolution to a pricing issue.
• Competitive Pricing: While some experienced higher prices than anticipated, many found Barton’s to offer prices lower than expected or competitive with big-box stores. Several shoppers reported saving money compared to other retailers (Lowe’s, Home Depot, Rideout), with one saving approximately $200 on tile. The store also claims to beat competitor prices.
• Wide Selection: The Conway location is described as a new store with a wide selection of kitchen cabinets, flooring (including mosaic backsplash tile), windows, doors, and trim. A large selection of products for remodeling is also mentioned.
• High-Quality Products: Cabinets are repeatedly praised for their great quality. One shopper purchased 18 boxes of tile and was extremely pleased with the product.
• Convenient Delivery: The delivery process to the back of the building, while requiring careful navigation of a tight turn, is described as “easy peasy” once the maneuver is accomplished.

Why You Might Consider Alternatives

• Pricing Inconsistency: While many found prices competitive or low, others reported significantly higher quotes than competitors. One shopper found kitchen cabinet quotes over double the cost of other suppliers. Discounts advertised may not always apply to all products.
• Limited Product Selection: While the selection of cabinets and flooring is extensive, the store lacks paint and varnish.
• Potential for Installation Issues: One review cautions that using Barton’s for cabinets requires involving someone experienced in installation, suggesting potential problems with the store’s planning and layout assistance. There’s a mention of numerous errors in a cabinet layout plan and material shortages.
• Damaged Goods Discount: A $20 discount on a $260 damaged cabinet might be considered insufficient by some shoppers; it might be worth exploring other options for discounted, damaged goods.
• Inconsistent Sale Application: Advertised store-wide sales may not apply to all products in stock.