Nashua Ace Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find consistently friendly and helpful staff. Multiple reviewers raved about the staff’s kindness, politeness, and willingness to go above and beyond. Specific shout-outs went to Mike, Scott, Dave, Andrew, Mike, and Nolan. Even when unintentionally approached just before closing, employees took the time to provide assistance.
- Extensive Product Selection: The location offers a complete hardware selection, exceeding expectations. They carry everything from plant hooks and nuts for bikes to Milwaukee hole saw kits and chainsaws. One shopper even noted they went out of their way to obtain a hard-to-find item. The store also boasts a paint department and a design center.
- Knowledgeable Staff: You can expect knowledgeable assistance across various departments. Employees can provide advice on home repairs and painting, and they helped identify the right nut for a bicycle repair. The design center offers interior design suggestions.
- Convenient Online Ordering and Pickup: Shoppers can order items online and easily pick them up in store.
- Good Prices: The store is noted for offering good prices alongside excellent service.
Why You Might Consider Alternatives
- Inconsistent Product Knowledge: While most staff are knowledgeable, be aware that expertise may vary. One reviewer encountered an employee with limited knowledge about chainsaw fuel mixtures, giving inaccurate advice about gas type. This was only one case, and most reviewers spoke highly of the staff’s expertise.
