Aubuchon Hardware (Lee, NH): A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find staff consistently going above and beyond. Expect helpfulness in various situations, from cutting plexiglass (as I experienced getting a refrigerator drawer fixed) to assisting with heavy items like pallets of soil in inclement weather. Zachary, Luke, Janice, Melissa, and Eric are among the employees frequently praised for their outstanding service. I even had a manager, Erik, dedicate 45 minutes to help me with a car speaker bracket.
- Product Expertise: The staff possesses more product knowledge than many large chain stores. They can assist with specialized needs; I needed help with a 1955 refrigerator repair, and they were able to help me.
- Convenient Location & Speedy Service: The store is conveniently located and offers same-day order fulfillment for online pick-up orders. Curbside service is also quick and friendly, and this was especially useful in picking up supplies in winter.
- Wide Selection & Expanding Inventory: The store is expanding, adding many new items. You’ll find everything from Scott’s 4-step lawn care products to Carhartt gloves and even Treager grills. They also carry a great selection of flowers and garden supplies. And they have a well-stocked paint department.
- Community Support: By choosing Aubuchon, you are supporting a local business, which is a big plus for many.
Why You Might Consider Alternatives
- Inconsistent Stock Availability: Be aware that, despite the helpful staff, sometimes items advertised as being in stock may not be available upon arrival. It’s advisable to call ahead to verify availability.
- Staff Familiarity: While most staff are excellent, some shoppers have reported encountering employees who seemed unfamiliar with the store’s inventory or appeared as if they were new on the job.
