Windy Ridge Corp.: A Shopper’s Guide
Why You Should Visit
- Exceptional Value: I saved $100 on chains compared to another dealer (JD). You’ll find seriously great deals on items like Husqvarna chainsaws (even the 395xp).
- Extensive Inventory: This isn’t your average hardware store. The location offers a huge warehouse for each of its departments: chains (including antique ones!), Husqvarna products, foam blocks for cement, and stone. They even stock hard-to-find chains for heavy equipment and forestry. You’ll find everything for loggers and a complete variety of chains.
- Expert Service & Repairs: They quickly diagnosed and fixed a chainsaw break for free. If you need chainsaw parts and service, this is the place to go. They’ll make chains from rolls, and fix problems like a broken vibration damping spring bolt quickly.
- Knowledgeable Staff: The staff is consistently praised for their helpfulness and expertise in guiding you to the right products, like assisting with chain selection. Although some describe the staff as “wicked dry” and initially appearing rude, I believe that’s just their demeanor, and it’s important to look past this.
- Reliable Service: They’ve worked with customers to deliver and place large items (like a granite step) exactly as requested.
- Longstanding Reputation: The owner, Tim Brown, is highly regarded, and the business has been around for over 30 years.
Why You Might Consider Alternatives
- Potential for Errors: Be aware that there’s a reported instance of receiving the wrong bar and chains for two saws, resulting in a $100 loss. The business did not attempt to rectify the situation.
- Inconsistent Customer Service: While many rave about the excellent customer service, one experience describes being hung up on and facing rude staff regarding an order that arrived late (approximately one month). The order was also more expensive than originally quoted.
- Stock Availability Issues: I encountered an instance where some items were not immediately available and took almost a month to arrive.
