Thornville Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find the staff, particularly Mike, incredibly helpful and patient. They go above and beyond, even reopening the store for plumbing emergencies and spending significant time assisting customers with color matching paint (even custom colors) and selecting the right materials for projects. One shopper even received phone support for an emergency issue.
- Wide Variety of Products: The store carries a surprisingly diverse range of goods, including paint (with custom color matching), plumbing supplies (for kitchen projects and sink repairs), concrete, birdseed, small engine parts, electrical conduit, and various other hardware items. While not as extensive as a big-box store, they stock enough to handle many common needs.
- Convenient Location & Family-Run Atmosphere: The store’s convenient location in Thornville is a major plus, eliminating the need to drive further to Heath or other towns. The family-run nature creates a friendly, helpful atmosphere, as confirmed by multiple reviews mentioning the “cute cat” near the register.
- Competitive Pricing: Prices are repeatedly praised as fair and reasonable, often compared favorably to larger hardware chains.
- Small Engine Repair Services: A unique offering is the small engine repair service; one customer mentioned leaving their mower for repair.
Why You Might Consider Alternatives
- Limited Selection in Some Areas: While well-stocked overall, the selection may not be as comprehensive as larger stores. For example, one shopper noted a lack of brewing supplies.
