Union True Value: A Shopper’s Perspective
Why You Should Visit
- Extensive Inventory: You’ll find a surprisingly diverse range of products beyond typical hardware. They stock housewares, home decorations, office and crafting supplies, a wide selection of cards, kids’ toys and puzzles, and even a special children’s section. One shopper mentioned finding everything from straw to gifts. They also carry unique items not found in other stores.
- Exceptional Customer Service: The staff, including the owners Vic and Shanney, are frequently praised for their helpfulness and friendliness. They go above and beyond to assist customers in finding what they need, even ordering items if not currently in stock. Multiple reviews highlight their willingness to help.
- Special Treats: Expect to find unique sweets, such as homemade fudge and fresh roasted nuts. The store also offers old-time candy.
- Convenient Location: This True Value serves as a convenient option for residents of Union, Hope, and Appleton, reducing the need to travel further to Rockland or Thomaston.
- Attached Gift and Toy Store: A connected gift store offers high-quality gifts. It also includes an upstairs area filled with crafting/scrapbooking supplies, more kids’ toys, and additional items. (Note: children’s access to the toy area may be temporarily restricted due to COVID-19 precautions).
- Great Prices: I observed mentions of great prices on gardening supplies, which are even delivered to the store at no extra cost.
- Community Involvement: The owners are involved in community activities and the store displays festive Christmas decorations both inside and outside.
- Special Orders: If something is not in stock, they are willing to order it for you.
Why You Might Consider Alternatives
- Inconsistent Customer Service Experiences: While many rave about the exceptional service, at least one review reported a negative interaction with a staff member described as rude and unhelpful.
