Grossman’s Bargain Outlet Shopping Guide

Grossman’s Bargain Outlet: A Shopper’s Guide

Why You Should Visit

Exceptional Customer Service: You’ll encounter incredibly helpful and friendly staff members. Many reviewers specifically praised Kendra, Matt, Mike, Joe, Adam, and Russ for their expertise, patience, and willingness to go the extra mile. One manager even visited a customer’s home to fix a cabinet issue.
Great Prices: Expect significantly lower prices than big-box stores. This is consistently highlighted across reviews, particularly for cabinets, flooring, and stone. The pricing is described as “perfect on a budget” and “half of what you would find at other places.”
Wide Selection (with caveats): While not having a “million choices,” the selection is substantial enough for kitchen, bathroom, and window projects. You’ll find options for luxury vinyl flooring, ceramic tiles, kitchen cabinets (including assembled ones with solid wood, not particle board, walls), vanities, and stone accents.
Helpful Guidance: Staff members offer valuable assistance with project planning. They can help you select appropriate materials based on your dimensions and design preferences. One shopper received detailed faucet suggestions during a kitchen remodel.
DIY-Friendly: The store caters to DIYers. Shoppers can walk in with their room dimensions and leave with everything they need to complete their project.

Limited Selection: The inventory is described as having limited materials. If you’re looking for a very specific item, it might not be available. This is a trade-off for the lower prices.
Inconsistent Service Across Locations: While most reviews praise the service, there are reports of negative experiences at the Warwick location, with staff described as unhelpful and dismissive. Consider visiting the East Providence/Rumford location if possible for a more consistently positive experience.
No Installation or Refunds: Be aware that the store does not provide installation services or offer refunds. Plan your projects accordingly and double-check measurements before purchasing. One shopper was left with cabinets that were too long due to this policy.
Potential Delays: Ordering from the Warwick location may involve significant delays, with one report of an order being 10 days late with an unknown arrival time. Keep this in mind if you’re on a tight timeline.