Amre Supply: A Shopper’s Perspective

Why You Should Visit

• Extensive Product Selection: You’ll find a wide variety of appliance parts, household essentials, and tools for home maintenance. They even stock unusual items like specific fridge sizes and unique parts, as well as cleaning supplies and items you may struggle to find elsewhere (like a dual bucket window washing system).
• Exceptional Customer Service: The staff are consistently praised for their politeness, friendliness, helpfulness, and willingness to go the extra mile. Specific staff members like Paige, Dale, Jessica, Carley Szydlik, and Joe (store manager) are frequently mentioned for their outstanding service and product knowledge.
• Competitive Pricing: While shipping costs between branches can be high, in-store prices are often reasonable and even include opportunities for manager’s pricing, as one shopper experienced. Aftermarket parts are also offered, often at a more reasonable price than replacing an entire appliance (e.g., dryer parts).
• In-Stock Items and Quick Delivery: Many reviewers mention finding the needed items in stock, particularly appliance parts and other household goods. For those who do require delivery, the Amre Supply delivery team is noted for prompt and efficient service. However, be mindful that they don’t always take responsibility for damages that occur prior to delivery.
• Convenient Online Ordering: You can easily order items online and receive them quickly. The online ordering system and delivery worked perfectly for at least one customer in a recent bathroom fan grill purchase.

Why You Might Consider Alternatives

• Communication and Order Fulfillment Issues: Be aware that communication can be inconsistent, particularly regarding orders for discontinued items. Expect significant delays and the possibility of inaccurate information regarding stock and order status. Even if they confirm they can source a discontinued item, they may ultimately be unable to deliver.
• High Inter-Branch Shipping Costs: Shipping from their Ontario branches to Winnipeg is a minimum of $15, which some may consider excessive.
• Limited Accountability for Damage: While their delivery personnel are highly regarded, they may not take responsibility for damage incurred before delivery. Be sure to thoroughly inspect your items upon delivery, and be prepared to push for compensation for any issues.
• Refund Processing Delays: Refunds can take longer than initially stated. Be prepared for a wait of several days beyond the timeframe provided by staff.