Picks Gallery: A Shopper’s Guide
Why You Should Visit
- Exceptional Fireplace Services: You’ll find a wide range of fireplace options, from new installations (gas, electric, and wood-burning conversions) to comprehensive maintenance services. They handle various brands and even went above and beyond to source a discontinued Jotul 602 V2 stove for a customer. Expect timely appointments, skilled installers who leave the work area spotless, and technicians (like Patrick and Scott) who are knowledgeable, friendly, and provide helpful operating tips. Annual preventive maintenance is also available.
- High-Quality Shower Doors & Accessories: The process, from measuring to installation (completed in 10 days for two showers in one instance), is described as “super easy.” They also offer custom-framed mirrors and a Diamond Blue Wash cleaning solution for streak-free results.
- Stone and Glass Products: Picks Gallery offers stone trim for fireplaces and a variety of glass products, as evidenced by numerous positive reviews about shower glass installations. The quality and design are highlighted in multiple accounts.
- Excellent Customer Service: From the sales staff (Anthony, for example) to the office manager (Deanna), and the installation/service teams, expect responsive, professional, and courteous service. They prioritize customer satisfaction, going the extra mile even without a purchase having been made. They’re also praised for their proactive communication, notifying customers when they’re en route for appointments.
- Local, Long-Standing Business: Picks Gallery is a local business with a history of satisfied customers (one customer mentioned being satisfied for over 20 years), demonstrating consistent quality and reliability.
Why You Might Consider Alternatives
- No pricing information is available in the reviews. Therefore, it’s impossible to determine if their pricing is competitive.
- Specific product availability isn’t guaranteed. While they went out of their way to source a discontinued stove, there’s no guarantee they’ll be able to do this for every request.
