Three Rivers Hardware Shopping Guide

Three Rivers Hardware: A Shopper’s Guide

Why You Should Visit

Exceptional Customer Service: You’ll encounter consistently friendly, helpful, and courteous staff. They go above and beyond, treating customers like family and even offering assistance outside of typical business hours (one shopper was helped just before closing). They’re also incredibly knowledgeable about their products, assisting with finding needed items or ordering them if not in stock.
Extensive Product Selection: The location offers a surprising variety beyond just hardware. You’ll find household goods (including clay crocks and Lodge cast iron), gardening supplies, local artisan items, Carhartt clothing, camping gear, plumbing equipment and valves, and even stoves. They also cater to seasonal needs with items for homeowners, boating, camping, hiking, trail riding, and snowmobiling.
Convenience and Location: The store is large with a sizable parking area, easily accessible, and affiliated with True Value. They carry items needed for quick repairs.
Unique Finds: Expect to discover some unique and hard-to-find items, offering a more curated selection than big-box stores.

Pricing Concerns: Be aware that prices are significantly higher than other stores. One shopper noted markups of 300-500%, so it’s a good idea to comparison shop unless you’re in a true emergency.
Bag Search Policy: The store implements a bag search policy. While this might be a security measure, it can be seen as invasive by some.
Inconsistent Closing Procedures: One shopper experienced being abruptly dismissed while receiving assistance because the store was closing. This suggests some inconsistency in the customer experience near closing time.