Heath’s Ace Hardware: A Shopper’s Guide
Why You Should Visit
- Extensive Product Selection: You’ll find a surprisingly diverse range of goods beyond typical hardware. This includes grills, a full bait shop (with ice fishing bait!), Maui Jim sunglasses, EGO tools, live plants, and even party cups. One shopper even found an oil-based matte polyurethane, a rarity in the state!
- Exceptional Customer Service: Expect knowledgeable and friendly staff who are genuinely helpful. Employees readily assist with finding specific items (even knowing exact aisle locations), answer questions, and provide project guidance. Their dedication to customer satisfaction extends to exceptional problem-solving; one shopper received prompt delivery of a replacement carpet cleaner to their shop.
- Convenience and Location: Situated in the heart of Center Harbor, NH, it’s incredibly convenient for locals and avoids long drives to big-box stores. Its proximity to Center Harbor beach makes it ideal for grabbing forgotten beach items.
- Competitive Pricing (for the convenience): While slightly pricier than big-box stores, many shoppers felt the convenience and superior service justify the cost. Many even preferred supporting this local family-run business.
- Improved Store Layout: Recent renovations have created a more open, clean, and easily navigable store layout, making it a pleasure to shop.
- Additional Services: The store offers tool rentals (carpet cleaners, etc.) and convenient online ordering with in-store pickup. You can even save money using online deals, like a reported $40 saving on a recent purchase.
Why You Might Consider Alternatives
- Price Point: Be aware that prices are higher than larger chain hardware stores. This is a trade-off for convenience and the unique selection.
- Rental Equipment Condition: While the staff is pleasant, the initial condition of rented equipment (like a carpet cleaner) might vary, requiring a second request for a properly cleaned machine.