Kell’s Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll be greeted warmly upon arrival and receive personalized assistance from knowledgeable staff. They’ll go above and beyond, helping you select the right items, offering advice, and even providing solutions for unusual problems. I’ve experienced this firsthand – staff members helped me choose and cut wall brackets to size, and even provided installation advice on anchors and screws. Another time, they helped me find a specialized motorcycle bolt and even loaned me a tool for installation.
- Extensive Selection: The store boasts a vast inventory of parts and supplies for various projects, from everyday fixes to more extensive home renovations. They carry a “plethora of items” for small projects and are more than willing to help you source items they don’t have in stock. Their selection goes beyond the basics, even providing custom-made screens at a better price than many competitors. The selection is superior to big-box stores because you won’t find yourself wading through “junk brands.”
- Community Charm: Kell’s is more than a hardware store; it’s a Lexington institution housed in a cool old building with wood floors. The nostalgic atmosphere adds to the overall shopping experience. You’ll find Lexington history within the store itself.
- Fair Pricing: Prices are very fair, even for small purchases. I was impressed with the reasonable cost for custom-made screens and the low price charged for a small motorcycle part.
- Local Ownership: Supporting a local, family-owned business like Kell’s is a great way to invest in the community. The owners and staff truly care about their customers.
Why You Might Consider Alternatives
- Limited Stock Compared to Big Box Stores: While Kell’s has a wide selection, it might not carry every item you might find at a larger chain hardware store like Home Depot or Lowe’s. You may need to look elsewhere for certain, niche, products.
