Shopping Guide: Plumbers Supply Co. Middletown
Why You Should Visit
- Expert Staff: You’ll find knowledgeable employees who can assist with your plumbing and HVAC needs. Some staff members demonstrate a strong understanding of their products.
- Wide Selection: The location offers a range of plumbing supplies, including sinks and slip flanges. They also carry HVAC supplies.
- Positive Experiences (Some): Several shoppers report consistently positive interactions and helpful service.
Why You Might Consider Alternatives
- Inconsistent Pricing and Ethics: Be aware that pricing can be significantly inflated. One shopper experienced a price of $101 for two 4″ Sch80 flanges, far exceeding online prices ($30) or big-box store prices ($45). Another shopper was quoted triple the price for Sch40 4″ pipe.
- Poor Product Condition and Handling: I observed a case where a sink, priced over $800 (including tax), arrived damaged with deep gouges and water damage. The store was unwilling to replace it, even with substantial defects. Be prepared to carefully inspect items upon arrival.
- Unprofessional and Unhelpful Staff: Some staff members may exhibit unprofessional conduct, including unhelpful attitudes and unpleasant tones when addressing customer concerns about defective products.
- No Returns Policy: It appears there is no return policy which should be considered before purchase.
