Riverhead Lumber in Westerly, RI: A Shopper’s Guide

Why You Should Visit

• Exceptional Staff Expertise: You’ll find incredibly helpful and knowledgeable staff, especially in the masonry department. Consultations with designers like Lora and Heather are highly recommended for kitchen and bathroom renovations; they offer invaluable advice and design suggestions, even coming to your home for initial consultations. Staff readily explain installation possibilities for various materials.
• High-Quality Building Materials: The location boasts superior wood compared to big-box stores like Home Depot and Lowe’s. They carry a wide selection of high-end materials not found elsewhere, including stones and pavers. They also stock masonry tools. If a specific item isn’t in stock, staff members like Brian will gladly order it for you.
• Convenient Services: You can expect free delivery, a significant advantage for larger projects. Furthermore, the demolition and cleanup services for renovation projects were praised for their efficiency and thoroughness.
• Wide Selection: Riverhead offers an extensive range of building supplies, catering to both small and large projects; even if you just need a single piece of wood, you’ll find it here.
• Reliable Service for Professionals: Builders consistently praise the on-time delivery of materials and the excellent service provided.

Why You Might Consider Alternatives

• Pricing and Stock Levels: Be aware that prices are considered high, and the stock levels may not be ideal; one customer described the organization as “very poorly organized” and likened it to a junkyard. There are reports of low stock and issues with plywood quality.
• Inconsistent Service: While many praise the staff, some have experienced unbelievably slow service, especially concerning estimates and designs, with significant delays and incorrect designs. The design process is outsourced, which may contribute to these delays.
• Location and Accessibility: The location’s accessibility may present challenges, especially for those arriving in large trucks.