Fogg’s Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll encounter incredibly friendly and helpful staff. Many reviewers raved about the staff’s willingness to go above and beyond, including setting aside items (like a specific battery) upon request and even assisting with installation (key fob battery installation mentioned). Several employees were name-checked for their outstanding service (Kurt, Kevin, Sam).
- Extensive Product Selection: The store carries a wide range of products, encompassing hardware, home and patio items, plumbing supplies, electrical components, fencing materials, and even a surprisingly good paint selection. You’ll also find tools, some quite unique.
- Convenient Location and Ample Parking: Fogg’s enjoys a convenient location right off I-91 exit 15 in Fairlee, VT, with plenty of parking, even for larger trucks.
- Knowledgeable Staff: Employees are not only friendly, but also possess strong product knowledge. They’re adept at guiding shoppers to the right items, often going beyond simply pointing to an aisle; they’ll personally escort you to the product. They’re also readily available to answer questions and offer helpful advice regarding home improvement projects.
- Clean and Well-Organized Store: The store is described as clean and well-stocked for its size, and recent updates have improved organization.
- Weekend Availability: A significant plus is its Saturday hours, convenient for completing weekend projects.
- Reasonable Prices: Reviewers noted reasonable prices for the products offered.
Why You Might Consider Alternatives
- Potential for Overbearing Assistance: While most staff interactions are positive, one reviewer noted a particular employee who sometimes overshadows others when assisting customers, potentially creating an awkward atmosphere.
- Product Quality Concerns: Some reviewers indicated that the quality of certain products may be perceived as somewhat cheap.
