Gervais Ace Hardware: Island Pond Shopping Guide
Why You Should Visit
- Exceptional Customer Service: Prepare for a genuinely welcoming atmosphere. Staff members consistently go above and beyond, offering assistance with everything from finding specific items (like bike rack parts and plumbing supplies for a camp shower) to providing expert advice (they researched a specific item to ensure it met my needs). One owner even helped a customer repair their snowmobile in the store’s heated workspace!
- Extensive Product Selection: You’ll find a surprisingly broad range of goods for a small-town hardware store. The inventory includes items for home improvement, snowmobiles (including bolts and washers), campers (I found parts for mine), motorhomes (propane refills are available at $3.33/lb), and even lumber and water jugs. They’ve also expanded their product line recently.
- Competitive Pricing: Prices are reasonable, comparable to larger chain stores, making it a great value for both local residents and visitors.
- Convenient Location: Situated in the heart of Island Pond, it’s easily accessible, especially for those using the VAST trail system.
- Community Focus: The owners clearly care about the community, demonstrating a commitment to customer happiness that goes beyond typical business practices.
- Helpful Staff: Staff are knowledgeable, friendly, and readily assist customers in finding what they need. They even remember regular customers’ pets!
Why You Might Consider Alternatives
- Limited Accessibility for Non-Drivers: While the store is highly recommended, it may not be easily accessible to those who don’t drive.
