Johnson Hardware: An Informed Shopper’s Guide
Why You Should Visit
- Extensive Selection: You’ll find an amazing array of products. This isn’t your average hardware store; they boast a huge hardware section, a complete outdoor outfitter section with great gear and clothing, a substantial clothing department (including Patagonia and Carhartt), a surprisingly good toy section, and even snowshoes and bird feeders. They also carry a massive Milwaukee tool selection – practically a Milwaukee heaven! For farm and garden needs, you’re well-covered too.
- Exceptional Customer Service: Prepare for remarkably helpful and friendly staff. Multiple reviews highlight the willingness to go the extra mile. Expect knowledgeable assistance in finding specific items (like snowshoes or Birkenstocks), troubleshooting equipment issues (even involving on-site service and exchanges for rental equipment), and even readily lending tools for quick projects. Employees like Allen (possibly the owner), Cole Lehouiller (salesman), Skyler (rental department), and Isaac (rental department) are singled out for their exceptional service.
- Convenient One-Stop Shop: It truly is a “one-stop shop” for a surprising range of needs. Need hardware, tools, clothing, outdoor gear, or even games and sleds? You’ll likely find it all here.
- Great Resource for Professionals: Contractors and those working on projects will find Johnson Hardware an invaluable resource. The store readily supplies materials for projects, and staff, especially Cole Lehouiller, provide exceptional support.
- Resupply Box Holding Service: If you’re hiking the Long Trail, they will happily hold your resupply box for you.
Why You Might Consider Alternatives
- Shipping Charges: Be aware that shipping costs are not always included in the purchase price. One shopper experienced a significant unexpected shipping charge ($34.50) on a $159 sweater, and their attempt to resolve the issue was unsuccessful. Inquire about shipping costs upfront to avoid surprises.
- Pricing: Some items can be a little pricey. While the selection and service are top-notch, be prepared to potentially pay a premium for certain goods.
