Aubuchon Hardware, Milton, VT: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter friendly, knowledgeable, and helpful staff. Multiple reviewers specifically praised Jon, Mike, Kyle, Paul, and Michael for their assistance, going above and beyond to find specific products and offer cost-effective solutions. One shopper even mentioned a staff member anticipating their need for help.
- Community Involvement: The store actively supports local events, as evidenced by hosting a community bake sale.
- Wide Product Selection: The store carries a diverse range of items, including grilling and smoking supplies, electrical items, gardening supplies (mulch, tomato/eggplant stakes), and general hardware. They even seem to stock specialized items like replacement #2 Phillips head screwdrivers.
- Convenient Online Ordering and Pickup: You can order items online and use coupons (a 25% off eCoupon was mentioned, along with a 30% off coupon for online orders). The store provides notification when your order is ready for pickup, making the process efficient. Note that multiple trips might be needed for large orders.
- Competitive Pricing: One shopper specifically chose Aubuchon over Lowe’s due to a 25% off coupon and better service.
- Long-Standing Reputation: One reviewer has been shopping at this location since childhood, highlighting the store’s longevity and consistent customer service provided by staff members like Paul and Jim.
Why You Might Consider Alternatives
- Potential for Long Lines/Wait Times: While the staff is praised for maintaining positive attitudes, one review indicates they’ve experienced being short-staffed. This might lead to longer wait times during peak hours.
- Multiple Trips for Large Orders: Although online ordering is convenient, be aware that picking up large orders might require multiple trips to the store, as experienced by one customer who purchased mulch.
